Joo Casino Review

Review last updated on December 1, 2022

Joo Casino is wholly owned and operated by Direx N.V. and fully licensed by the Government of Curaçao to offer real-money gambling games to legal-age Kenyan players. This exciting multi-vendor online casino is powered by SoftSwiss and other leading providers. Joo Casino also features BTC games for players to enjoy, with all the glitz and glamour of Las Vegas-style entertainment at the ready. Players are treated to a lavish selection of world-class games including card games, live casino, jackpot games, and slots.

Customer Support

Joo Casino customer support options include an online form where players can simply enter contact information, including email and a message. The customer service professionals are highly skilled at banking, technical, gaming, and registration-related issues. Players can expect prompt feedback from customer support representatives. Multiple support languages are available including English, Russian, German, Suomi, Polish, Spanish, Portuguese, and Japanese. The FAQ section provides questions and answers on a range of topics including: registration & account, banking, gaming, promos, privacy & security.

Gaming Options

Joo Casino offers an expansive variety of games to players, including slot machine games, card games, jackpot games, and live casino games. Scores of reputable software providers are on board, to ensure that players have access to the hottest games, the biggest jackpots, and the most interactive entertainment. Top providers like Play’N Go, Red Tiger Gaming, Thunderkick, Yggdrasil, GameArt, Nucleus Gaming, 1x2 Gaming, Microgaming, BigTimeGaming, Playtech, and NetEnt are but a few of the dozens of software providers on board.

Players can search for games by name, category, or by provider. The following popular games are readily available to players in a demo play mode and/or real money mode:

• Slots games – Spin and Spell, Diamond Cats, Epic Ape, West Town, Stellar Spins, Aztec Magic, Vampires, John Hunter and the Secrets of Da Vinci Diamonds, and Lucky Drink.
• Jackpot Games – Jade Valley, The Slotfather, Virtual Roulette, Moguls, The Ghouls, Super Multitimes Progressive HD, The Best Witch, Sticky Bandits, and Super Crystals.
• Card Games - Premium Blackjack, Baccarat, War, Vegas Single Deck Blackjack, Top Card Trumps, Spanish Blackjack Gold Series, Red Dog, and Punto Banco.
• Live Casino Games – Live 3 Card Poker, Super Sic Bo, Ultimate Texas Hold’em, Monopoly Live, London Roulette, and Lightning Roulette.

Live dealer casino games are available to players in real money mode only. The fun-play games run directly off your browser using HTML 5 functionality, no download or registration needed. Slots games, card games, and table games are peppered with an array of features-rich graphics, Vegas-style audio visuals, and engaging game play.

Safety and Security Features

As a responsible gaming provider, Joo Casino has a zero-tolerance policy towards underage gambling. This online casino is affiliated with Gambling Anonymous, Gambling Therapy, and GamCare. Players are protected from third-party interception of their personal and financial data, courtesy of SSL technology (secure socket layer) which ensures the integrity of player accounts at all times. Firewall protection, and account verification protocols beef up the security for players on site.

VIP Rewards

Joo Casino features an impressive array of tournaments and prizes for players. Leadership boards with the latest winners, top players, and jackpots are provided for fans. The VIP program is particularly exciting, with generous prizes being offered to loyal players. A tiered system of rewards ensures that players at all levels can collect comp points and exchange them for exciting rewards. Players must simply register an account, deposit and play real money games to enjoy Joo Casino rewards. CPs, loyalty points, and the attendant rewards are offered at management’s discretion. Players are advised to read the T&C of each offer to ensure compliance with each of the promotional offers.

Banking Options

Plenty of payment methods are available to players for deposit and withdrawal purposes. Deposit methods include the following options: Visa, MasterCard, Maestro, Skrill, NETELLER, ecoPayz, WebMoney, Qiwi, PaySafeCard, Zimpler, Neosurf, DogeCoin, Bitcoin Cash, Litecoin, Ethereum, and Bitcoin. The minimum deposit amount is $20/€20 for all payment methods.

Withdrawal methods include the following options: Visa, MasterCard, Skrill, NETELLER, WebMoney, Yandex, Bank Transfer, ecoPayz, Neosurf, Bitcoin Cash, Litecoin, Ethereum, and Bitcoin. The minimum payout amount (withdrawal amount) is $20/€20 except for bank transfers which requires a minimum of €100. Visa, MasterCard, and bank transfers require between 1-3 banking days to process, while other options are processed instantly at Joo Casino.